[. . . ] Dell PrecisionTM WorkStation 330 Systems USER'S GUIDE www. dell. com support. dell. com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. ---------------------------- Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. [. . . ] Check for interference: electrical appliances on the same circuit or operating in close proximity to the computer can cause interference. · · · · · · If the problem still exists after you complete the basic checks, fill out the Diagnostics Checklist as you perform the following steps: 1 Turn off nearby fans, lights, lamps, or other electrical devices. Go to step 2. 2 Enter system setup and ensure that Sound under the Integrated Devices option is set to On. Then exit system setup properly to save the information, and reboot the system. S o lv ing Pr o ble m s 125 w w w. Contact Dell for technical assistance. 4 Connect the headphones to the line-out/speaker jack. Contact Dell for technical assistance. Printer Problems Basic Checks: · · · · · Disconnect the cable from the computer and check the cable connector for bent or broken pins. If the cable is not damaged, ensure that it is firmly connected to the computer. Test the electrical outlet: verify that the printer is connected to a working electrical outlet. Check for interference: electrical appliances on the same circuit or operating in close proximity to the computer can cause interference. If the problem still exists after you complete the basic checks, fill out the Diagnostics Checklist as you perform the following steps: 1 Perform the procedure in "Serial or Parallel Device Problems. " Is the device working properly? 126 So lv ing Pr o ble m s Yes. If you bought the printer from Dell, contact Dell for technical assistance. If you did not, take it to an authorized service center for repair. 3 Try to print again. Contact Dell for technical assistance. Serial or Parallel Device Problems NOTE: If you are having a problem with a printer, see "Printer Problems. " If a system error message indicates a port problem or if equipment connected to a port seems to perform incorrectly or not at all, the source of the problem can be any of the following: · · · · · · · · A faulty connection between the input/output (I/O) port and the device Incorrect settings for system setup options Incorrect settings in the operating system's configuration files A faulty cable between the I/O port and the device A faulty device Faulty I/O port logic on the system board Conflicting COM port settings Lack of drivers Basic Checks: · Disconnect the cable from the computer and check the cable connector for bent or broken pins. Check for damaged or frayed cables. S o lv ing Pr o ble m s 127 w w w. c o m · · · · If the cable is not damaged, ensure that it is firmly connected to the computer. Check for interference: electrical appliances on the same circuit or operating in close proximity to the computer can cause interference. If the problem still exists after you complete the basic checks, fill out the Diagnostics Checklist as you perform the following steps: 1 Enter system setup and check the Integrated Devices option settings. Then exit system setup properly to save the information, and reboot the system. For a serial device, check the Serial Port options; for a parallel device, check the Parallel Port options. See the device's documentation for additional information on port settings and configuration requirements. Go to step 2. 2 Run the Serial Ports device group and/or the Parallel Ports device group in the Dell Diagnostics. These device groups check the basic functions of the system board's I/O port logic. If a printer is connected to the parallel port, the Parallel Ports device group tests the communication link between the system board's I/O port logic and the printer. Contact Dell for technical assistance. 3 If the problem is confined to a particular application program, see the application program's documentation for specific port configuration requirements. Go to step 4. 4 Turn off the computer and the device, swap the device's cable with a known working cable, and then turn on the computer and the device. [. . . ] In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty. Addit ional Info r m ati on 217 w w w. c o m NOTE: If you chose one of the available warranty and service options in place of the standard three-year limited warranty described in the preceding text, the option you chose will be listed on your invoice. One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products. Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear. Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. [. . . ]